Privacy Policy

Welcome to Mbalee Beauty Collection ("we," "our," or "us"). We are dedicated to protecting your privacy and ensuring your personal information is stored securely.

By using our website, purchasing our luxury hair extensions, skincare, or beauty accessories, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following details:

• Personal Details: Full name, email address, contact phone number, delivery address, and billing information.
• Technical Data: IP address, device type, browser specifications, and cookie preferences.
• Customer Support Data: Order history, customized wig sizing preferences, and beauty inquiries.

2. How We Use Your Information

We utilize your data to:

• Fulfill and deliver your orders across South Africa
• Provide tailored customer assistance and tracking updates
• Improve our web experience and beauty product offerings
• Send promotional offers and VIP discounts (where opted in)
• Ensure secure payments and protect against fraud

3. Data Protection & Sharing

We never sell your personal information. Data is shared strictly with trusted partners necessary to fulfill operations (e.g. Yoco payment processing, courier delivery partners).

4. Your Rights

You have the right to request access to your personal data, request corrections, or unsubscribe from marketing emails at any time by contacting support at info@mbaleebeauty.co.za.